Privacy Policy

This Privacy Policy explains how ITDesks, Inc. (“ITDesks”, “we”, “us”) collects, uses, shares, and protects personal data when you visit our website, use our services, or interact with us. We are incorporated in Texas, USA.

We collect Personal Data (name, email, phone, billing info), Business Data (project briefs, design files such as Figma), Technical Data (IP address, browser, device), and Marketing Data (cookie identifiers, analytics). We collect data directly from you, through your use of our services, and from third-party tools (analytics, payment processors).

We use data to provide and improve our services, communicate about projects and billing, deliver digital marketing, secure IT & cybersecurity operations, perform backups and recovery, and comply with legal obligations. We may also use aggregated/anonymized data for product improvements.

Where GDPR applies, we process personal data based on contract necessity (to provide services), consent (for marketing/tracking), legal obligation (taxes, fraud prevention), and legitimate interests (service improvement, security).

We share personal data with trusted subprocessors required to deliver services (hosting providers, payment processors, analytics, email providers). We do not sell personal data. We may disclose data to comply with legal requests or to protect rights and safety.

Your data may be transferred outside your country (for example, to the U.S.). For transfers from the EU/EEA we use appropriate safeguards such as Standard Contractual Clauses (SCCs) as required by law.

We keep personal data only as long as necessary to fulfill the purposes set out in this policy, or to comply with legal, tax, or audit requirements. After that we securely delete or anonymize data.

Depending on your jurisdiction you may have rights: access, correction, deletion (‘right to be forgotten’), restriction or objection to processing, portability, and the right to withdraw consent. California residents also have CCPA rights (request disclosure, deletion, and opt-out of sale—note: we do not sell personal data).

We use cookies and similar technologies for functionality, analytics, and marketing. You can control cookie preferences via your browser and opt-out of certain third-party tracking.

We implement administrative, technical, and physical security measures, including encryption and access controls. While we strive to protect data, no network or system is 100% secure.

Our services are not directed to children under 13 (or under 16 where local law requires). We do not knowingly collect personal data from children.

We may update this Privacy Policy. Material changes will be posted on our site with a new effective date. Continued use after updates means you accept the new terms.

For privacy inquiries, to exercise your rights, or to request data access/deletion, contact us at info@itdesks.co.